Terms of Service

Chapter 1. General Provisions

Article 1 (Purpose)

These Terms are intended to set forth the rights, obligations, and responsibilities between Runners (the "Company") and users with respect to the use of the services (the "Service") provided by the Company.

Article 2 (Definitions)

The terms used in these Terms are defined as follows.

Service: All online and mobile services and related services provided by the Company
User: A person who uses the services provided by the Company in accordance with these Terms
Member: A person who has provided personal information to the Company and registered as a member by agreeing to these Terms
Content: All information, data, and materials provided through the Service
Location Information: Information about the location of an individual or device collected via GPS, base stations, Wi-Fi, and similar means
Paid Services: Features provided by the Company for a fee (subscriptions, payments, data analytics, etc.)

Chapter 2. Member Management

Article 3 (Effect and Amendment of Terms)

The Company shall post these Terms on the initial screen of the Service so that users can easily review them.
The Company may amend these Terms within the scope of applicable law.
When these Terms are amended, the effective date and reasons for the amendment shall be announced at least 30 days prior to the effective date.
If a user does not agree to the amended Terms, the user may discontinue use of the Service and withdraw membership.

Article 4 (Membership Registration)

Membership registration is requested by the user entering personal information into the registration form and agreeing to these Terms.
The Company shall register members unless any of the following applies:
- Children under the age of 14 (registration permitted with the consent of a legal representative)
- Submission of false information
- Circumstances that would significantly interfere with the Company's operations
Members shall immediately notify the Company of any changes to their registered information.

Article 5 (Withdrawal and Loss of Membership)

Members may request withdrawal at any time, and the Company shall process it without delay.
The Company may restrict or suspend membership in any of the following cases:
- Registration with false information
- Misappropriation of another person's account or interference with Service operations
- Violation of law or these Terms

Chapter 3. Provision of Services

Article 7 (Types of Services)

The services provided by the Company include checklist management, budget management, schedule management, script management, wedding invitation creation, guest management, community features, and paid subscription services for wedding preparation, as well as AI-based personalized recommendations, partner integrations, data analytics, advertising and marketing, lifestyle support services, and all other services currently or hereafter developed and provided by the Company.

Article 8 (Changes to and Suspension of Services)

The Company may change or suspend all or part of the Service as operationally or technically necessary.
When a paid Service is changed or suspended, prior notice shall be given, and refunds shall follow the Paid Service Terms.

Article 9 (Service Hours)

The Service is, in principle, provided 24 hours a day, year-round.
The Service may be suspended due to regular maintenance, failures, or force majeure; the Company shall give prior notice in such cases.

Chapter 4. Rights and Obligations

Article 10 (Obligations of the Company)

The Company shall provide the Service in accordance with applicable law and these Terms.
The Company shall operate security systems to protect personal information.

Article 11 (Obligations of Users)

Users shall not engage in any of the following acts:

Entering false information
Misappropriating another person's account
Infringing intellectual property rights
Defamation or posting illegal or obscene information
Interfering with Service operations

Article 12 (Copyright, etc.)

Copyright in the Service and related materials belongs to the Company.
Copyright in posts, photographs, and similar materials created by users belongs to the respective users.
The Company may use such content for purposes including service operation, promotion, service improvement, AI model training, provision of partner services, and development of new services; in such cases, users' personal information will not be disclosed.

Chapter 5. Paid Services

Article 13 (Payment and Refund for Paid Services)

Payment for and refund of paid Services shall be governed by the Act on Consumer Protection in Electronic Commerce, etc. (Korea).
Users may withdraw their subscription offer within 7 days from the date of payment.
Where a service has already been rendered, refunds may be restricted; reasons for non-refundability shall be notified in advance.
Recurring subscriptions automatically renew until cancellation is requested.
In the event of overpayment, the Company shall refund the overpaid amount.

Chapter 6. Disclaimer and Disputes

Article 15 (Disclaimer)

The Company shall not be liable for damages in the following cases:
- Force majeure events such as natural disasters, war, terrorism, or government regulation
- Causes attributable to the user or a third party
- Failures or service interruptions of external services, payment processors, or partners
- Issues with communication networks, devices, or software outside the Company's management scope
- Damages incurred by the user from external services while using the Service
However, consumer rights under applicable law shall not be limited.

Article 16 (Indemnification)

The Company shall not be liable in the absence of its willful misconduct or gross negligence.
Indemnification shall be limited to ordinary damages; special damages, indirect damages, and loss of expected profits are excluded.
The Company's liability for damages shall not exceed the service fees paid by the user for the relevant service in the most recent 3 months.

Article 17 (Dispute Resolution)

The Company operates a customer service center to handle user complaints.
If a dispute is not amicably resolved, it may be mediated by the Korea Consumer Agency, the E-Commerce Dispute Mediation Committee, or similar bodies.

Article 18 (Governing Law and Jurisdiction)

Disputes arising under these Terms shall be governed by the laws of the Republic of Korea, and the court having jurisdiction over the location of the Company's head office shall have exclusive jurisdiction.

Chapter 7. Location-Based Services

Article 19 (Scope of Location-Based Services)

The Company uses users' location information to provide services including place and venue recommendations, provision of nearby wedding-related information, country- and region-specific customized services, partner integrations, advertising and marketing optimization, and service improvement and new service development.

Article 20 (Collection and Use of Location Information)

The Company may collect location information through various technical methods including GPS, Wi-Fi, base stations, IP addresses, and information provided by partners.
Collected location information is used for purposes including providing personalized services, place and venue recommendations, advertising and marketing optimization, service improvement and new service development, and partner service integrations. Separate consent will be obtained when providing location information to partners.
Collected and used location information is retained for up to 1 year after member withdrawal and then destroyed.

Article 21 (Rights of Personal Location Information Subjects)

Users may withdraw consent and request suspension of the collection, use, or provision of their location information.
Users may request access, correction, or deletion of their location information.
The Company shall retain records confirming the use or provision of location information for the period prescribed by applicable laws or until the purpose of service use is achieved.

Personal Information Protection Officer

Item	Details
Privacy Officer	Seon-Uk Kim, CEO
Email	support@runners.im
Hours	Weekdays 09:00–18:00

Effective Date: June 12, 2026

Runners
CEO: Seon-Uk Kim
Business Registration Number: 114-43-01402
Address: 414, Dong A, LakeOne, 23 Dongtan-daero 9ga-gil, Hwaseong-si, Gyeonggi-do, Republic of Korea