Privacy Policy

Privacy Policy

Chapter 1. General Provisions

Article 1 (Purpose)

Runners (the "Company") establishes this Privacy Policy to safely process and protect users' personal information in compliance with applicable laws, including the Personal Information Protection Act (Korea) and the Act on Promotion of Information and Communications Network Utilization and Information Protection (Korea), in providing its services (the "Service").

Article 2 (Scope)

This Privacy Policy applies to all services operated by the Company.


Chapter 2. Collection and Use of Personal Information

Article 3 (Purpose and Items Collected)

The Company collects the minimum personal information necessary to provide and improve the Service.

Category Purpose Items Collected Retention Period
Common (member management) Member registration and identity verification, Service provision, customer support Name, email, mobile phone number, password, login history Until member withdrawal
Pudding Wedding preparation support, invitation and guest management, payments Wedding schedule, invitation and guest lists, payment information, cash-gift records Retention periods required by applicable law

※ Automatically collected items: Service usage history, access logs, IP address (including for country/region estimation), device information, cookies, etc.

Article 4 (Retention and Use Period)

  1. As a rule, the Company destroys personal information without delay once the purpose of collection has been achieved.
  2. However, where applicable law requires retention for a certain period, the Company shall retain personal information accordingly.
    • Records of contracts and payments: 5 years
    • Records of consumer complaints and dispute resolution: 3 years
    • Access logs: 3 months

Article 5 (Personal Information of Children Under 14)

The Company does not, as a rule, collect personal information from children under the age of 14. Where collection is unavoidable, the Company shall obtain the consent of a legal representative before processing.

Article 6 (Processing of Sensitive Information)

The Company does not, as a rule, collect sensitive information such as ideology or beliefs, or health data. Information related to wedding preparation, such as wedding schedules, wedding invitations, and guest lists, is entered directly by users for the purpose of providing the Service, and such information is used solely for the purposes of using the Service.

However, the first 7 digits of the resident registration number may be collected to verify date of birth and gender; in such cases, the data is destroyed immediately after extracting the date of birth and gender information.


Chapter 3. Provision to Third Parties and Delegation

Article 7 (Provision to Third Parties)

  1. As a rule, the Company does not provide personal information to outside parties.
  2. However, personal information may be provided in the following cases:
    • As required by law
    • With the prior consent of the user
    • Where necessary to provide the Service

Article 8 (Delegation)

The Company may delegate the processing of personal information to ensure stable provision of the Service. Delegated entities are managed and supervised through personal-information-protection agreements.

  • Payment processors: Processing of paid-service payments
  • Notification and SMS services: Sending notifications to members
  • Cloud and hosting providers: Data storage and system operations

Article 9 (Overseas Transfer)

The Company may process and store personal information overseas via cloud servers (AWS, GCP, etc.). In such cases, the Company shall take the protective measures required under applicable law to ensure safety.


Chapter 4. Destruction of Personal Information

Article 10 (Destruction Procedures and Methods)

  1. Personal information shall be destroyed without delay once the retention period has expired or the purpose of processing has been achieved.
  2. Electronic files are deleted using methods that prevent recovery; paper documents are shredded or incinerated.

Chapter 5. Rights of Data Subjects

Article 11 (Scope of Rights)

Users may exercise the following rights at any time:

  1. Access, correction, or deletion of personal information
  2. Suspension of processing or withdrawal of consent
  3. Access, correction, or deletion of location information

Article 12 (Procedure for Exercising Rights)

Users may submit requests via email (support@runners.im) or the customer service center, and the Company shall respond within 10 days in accordance with applicable law.


Chapter 6. Personal Information Protection Measures

Article 13 (Protective Measures)

The Company takes the following measures to safely protect personal information:

  • Establishment and implementation of an internal management plan
  • Minimization of access rights to personal information
  • Encryption and operation of secure servers
  • Retention of access logs and prevention of tampering
  • Physical access control and management of secure zones
  • Regular security audits and monitoring
  • Training for employees handling personal information

Personal Information Protection Officer

Item Details
Privacy Officer Seon-Uk Kim, CEO
Email support@runners.im
Hours Weekdays 09:00–18:00

Consultations and Reports Related to Personal Information

  • Personal Information Protection Commission: privacy.go.kr (dial 182)
  • Personal Information Infringement Report Center: privacy.kisa.or.kr (dial 118)

Effective Date: June 12, 2026

Runners
CEO: Seon-Uk Kim
Business Registration Number: 114-43-01402
Address: 414, Dong A, LakeOne, 23 Dongtan-daero 9ga-gil, Hwaseong-si, Gyeonggi-do, Republic of Korea